Reactivation Sales Agent (Online Gaming Sportsbook & Casino)

Novibet is looking for the next Reactivation Sales Agent to join our team in our offices in Athens.

Is communication your strongest skill? Are you passionate about online gaming?

If yes, then we would like to meet you!

Novibet, founded in 2010, is an established GameTech company that operates in several countries across Europe through its offices in Greece & Malta. Licensed and regulated by MGA, ADM and HGC, and Irish Revenue Commissioners, Novibet is committed to delivering the best sports betting and gaming experience to an ever-expanding customer base.

Your role

  • Contact existing customers in order to reactivate their accounts
  • Promote special offers and tailor made campaigns based on their preferences
  • Anticipate the needs of clients and address them accordingly
  • Develop strong customer relationships and enhance engagement
  • Implement customer retention strategies to increase business loyalty
  • Collaborating with CRM team and other departments to ensure high level campaign results
  • Update the customer database for targeted marketing activities
  • Improve customers satisfaction practices based on clients feedback


  • Prior experience in a similar role in sales or customer care
  • Solid academic background
  • Good understanding of online gaming products
  • Professional fluency in both Greek and English
  • Computer literacy
  • Excellent communication and interpersonal skills
  • Result driven and customer centric personality
  • Flexibility to work on shift rotation


Our employees are our most important asset and that's reflected in the way we treat our people! We are proud to offer a variety of benefits to support employees, including:

  • A friendly working atmosphere
  • Strong mentality of lifelong learning and professional development
  • Career opportunities within a fast-paced environment
  • Competitive remuneration package
  • Outstanding health medical plan etc